The ideal candidates are/will have:

• At least of 1-year experience in any of the following: Customer Service, Business Processing Outsourcing (BPO) and Call Center.
• Has basic knowledge in Call Center Management Fundamentals and Scheduling/Forecasting Concepts and Models
• Experience in a Windows NT environment as well as various software applications including MS Office Suite.
• Intermediate to advanced skill level in MS Excel, Word and Power point.
• Intermediate to advance skill level in MS Access or any programming software.
• Must have at least a basic knowledge in scheduling tools like ewfm, blue pumpkin, IEX, and the like.
• Must demonstrate high analytical skills, attention to detail, strong written and verbal communication skills.

Email your resume to us at recruitment@rsi-ph.com.

Unit 1104 Pacific Center, San Miguel Avenue, Ortigas Center, Pasig City
Phone: (02) 638-7318